VACANCY: Volunteer and Groups Assistant Volunteer/Internship Role

VACANCY

Volunteer and Groups Assistant

Volunteer/Internship Role

Antigua, Guatemala

Start Date: ASAP

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Job Description

 

The Volunteer & Groups Assistant will contribute to the Volunteer & Groups Department at Ninos de Guatemala. This long-term volunteer or internship position is responsible for working alongside the Volunteer Assistant, supporting the Volunteer and Groups Manager, and   the Volunteer for a Day program.

 

Responsibilities:

  • Ensure a positive volunteer and service team experience and create a fun, safe, and social environment.
  • Convert volunteers and groups to long-term partners of Ninos de Guatemala, actively at every stage of their volunteer journey.
  • Coordinate group activities whilst they are in-country and remain on call during their visit.
  • Organise and attend weekly volunteer social activities in and around Antigua such as Salsa classes, museum visits, and more.
  • Maintain a constant, motivational, and engaging correspondence with past, future, and potential groups and volunteers in order to ensure a positive customer experience.
  • Carry out new volunteer and groups orientations and school and staff introductions.
  • Provide on-site school and on the ground support and problem solving for both volunteers and groups.

 

Requirements:

  • Fluency in English and Spanish required
  • Excellent interpersonal skills and ability to deal with volunteers of different ages and backgrounds
  • Excellent communication skills both written and verbal
  • Demonstrated commitment to providing excellent customer service
  • Passionate, positive and energetic personality
  • Demonstrated experience managing groups and/or volunteers
  • Dedication to NDG’s mission and oriented to its goals, love for children and education.

 

We offer:

  • Mentorship with opportunities for professional growth
  • Frequent opportunities for internal capacity-building and on-going professional development
  • An international, multi-cultural work environment.
  • Opportunity to have an impact in the lives of Guatemala’s children

 

 

Application
Please send your motivation letter and CV to mwaldrepndg@gmail.com and include “Volunteer and Groups Assistant” in the subject field. Applications will be reviewed on an ongoing basis and candidates will be invited for a digital interview.

 

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