VACANCY: Volunteer and Groups Assistant Volunteer/Internship Role


Volunteer and Groups Assistant

Volunteer/Internship Role

Antigua, Guatemala

Start Date: ASAP


Job Description


The Volunteer & Groups Assistant will contribute to the Volunteer & Groups Department at Ninos de Guatemala. This long-term volunteer or internship position is responsible for working alongside the Volunteer Assistant, supporting the Volunteer and Groups Manager, and   the Volunteer for a Day program.



  • Ensure a positive volunteer and service team experience and create a fun, safe, and social environment.
  • Convert volunteers and groups to long-term partners of Ninos de Guatemala, actively at every stage of their volunteer journey.
  • Coordinate group activities whilst they are in-country and remain on call during their visit.
  • Organise and attend weekly volunteer social activities in and around Antigua such as Salsa classes, museum visits, and more.
  • Maintain a constant, motivational, and engaging correspondence with past, future, and potential groups and volunteers in order to ensure a positive customer experience.
  • Carry out new volunteer and groups orientations and school and staff introductions.
  • Provide on-site school and on the ground support and problem solving for both volunteers and groups.



  • Fluency in English and Spanish required
  • Excellent interpersonal skills and ability to deal with volunteers of different ages and backgrounds
  • Excellent communication skills both written and verbal
  • Demonstrated commitment to providing excellent customer service
  • Passionate, positive and energetic personality
  • Demonstrated experience managing groups and/or volunteers
  • Dedication to NDG’s mission and oriented to its goals, love for children and education.


We offer:

  • Mentorship with opportunities for professional growth
  • Frequent opportunities for internal capacity-building and on-going professional development
  • An international, multi-cultural work environment.
  • Opportunity to have an impact in the lives of Guatemala’s children



Please send your motivation letter and CV to and include “Volunteer and Groups Assistant” in the subject field. Applications will be reviewed on an ongoing basis and candidates will be invited for a digital interview.