Vacancy: Social Business Manager

NGO Niños de Guatemala – La Antigua Guatemala

Start Jan 2019 ideally

Are you an entrepreneurial go-getter, who wants to be part of the latest innovation in
development work, called “social business”?

Are you looking for a way to make the world a better place by using your business experience?
è Apply now for Social Business Manager!

Niños de Guatemala

The overall mission of the NGO Niños de Guatemala (NDG) is to help build a better future for
Guatemala. NDG aims to do this through providing Guatemalan disadvantaged children and adults with
education and opportunities to develop themselves.
To achieve this NDG consists of 1) The School ́Nuestro Futuro’, in Ciudad Vieja, and the school ‘El
Porvenir’ in San Lorenzo el Cubo 2) the Income Generation department in Antigua and 3) the NGO as
the umbrella organization. One of the three values of NDG is self-sustainability. In order to accomplish
this, NDG operates three commercial ventures: Cambio Spanish School, Impact Experiences & NDG ChicaBean Coffee, all of which donating all profits to the NGO. To continue its mission,the NGO is looking for a Social Business Manager.

Social Business

Cambio Spanish School (Cambio) is a business start-up, specialised in linguistic tourism initiated in the end of 2012 by NGO Niños
de Guatemala, following the principles of profit-for-nonprofit. As a social business, Cambio aims to
make a difference in the social development of low-income families in Guatemala as well as to provide
the highest quality Spanish instruction available in Antigua in person in addition to offering Skype online. Through focusing on these objectives,
Cambio aims to grow into one of the most important players among Spanish schools in Guatemala.
In addition, Niños de Guatemala operates a commercial venture called “Impact Experiences”.
a tour operator offering, “off the beaten track” tours locally and nationally in Guatemala, tourists visit NDG schools, local businesses, and the community where most NDG children and their families live in addition to the key highlights of Guatemala each experiencing offering a non-touristic twist. The tour generates funding for NDG schools, and participants learn
about social issues in Guatemala.NDG Chicabean Coffee business is a collaboration project focused on female empowerment and speciality coffee to be sold both for export in the US and Canada in addition to at a new coffee shop and snack bar for which investment has been obtained. NDG Chicabean has exported 1.7 tonnes of coffee since recent startup and has great potential to expand as the speciality market grows and demand for traceable, direct, socially impactful cofffee increases.

Job Description

The Social Business Manager will be in charge of taking the existing organizations of both Cambio
Spanish School, Impact Experiences and NDG Chicabean coffee into the next phase of development:
professionalizing, strategizing and growing the businesses. The overall
goal is to create the biggest and best-qualified commercial tourist hub in Antigua, which is known by all
tourists visiting the city. The manager will be given a lot of freedom, with the opportunity to manage
the businesses as if they were his/her own.

    • Leading the growth and professionalization of Cambio Spanish School, Impact Experiences and NDG ChicaBean. The aim is to generate
      an annual revenue of at least $215,000.
    • Leading the growth and professionalization of the Impact Experiences tour operator, not only by
      further development of existing tours but as well expansion of the tour business.
    • Further developing marketing strategy and executing this strategy, e.g. focusing on online
      presence, local and international partnerships and word-of-mouth promotion
    • Supervising the operations assistant and INGUAT tour guide, as well as the team of
      freelance teachers of Cambio Spanish School and freelance accommodation providers.
    • Ensuring financial accountability via Quickbooks software and act as primary liaison with investors.
    • Quality control over the products and services provided, to ensure an exceptional experience
      for all customers.
    • Composing and executing HR strategy and policies
    • Doing research on and developing new areas of social business for Niños de Guatemala.

      We ask:

    • A (young) professional or entrepreneur with management experience (preferably in a for profit
    • Academic background in the sphere of business, management, law, economics or social
    • Entrepreneurial mindset, problem-solving mentality, strong leadership, customer-oriented
    • Excellent communication skills in English and Spanish
    • Willing to make a difference and willing to put a lot of effort and energy into the project
    • At least 2 years available for full-time activities in Guatemala, starting January 2019
      We offer:
    •  A locally-competitive monthly salary, with opportunities for professional growth
    • Frequent opportunities for internal capacity-building and on-going professional development
    • An international, multi-cultural work environment
    • Working hours Monday to Friday from 8 a.m. to 12 p.m. and from 1 to 5 p.m.
    • The opportunity to collaborate in the development of an organization working for the benefit
      of Guatemalan children
    • Experience with Quickbooks software, Salesforce software and WordPress is desirable but not a necessity

Please send your cover letter and CV before 15 December 2018 to & and
include “Social Business Manager” in the subject field. Applications will be reviewed on an ongoing
basis and candidates will be invited for an interview.

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